Effective Date: 01 May 2025

Last Updated: 01 May 2025

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1. Introduction

Welcome to Stoniq. This Privacy Policy explains how Stoniq ("we," "us," or "our") collects, uses, discloses, and protects information about you when you use our services. This policy applies to our mobile applications on the Apple App Store and Google Play Store ("App"), our website located at http://stoniqapp.com ("Website"), and all related services, features, and content offered by us (collectively, the "Service").

By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

2. Information We Collect

We collect information in a few different ways to provide and improve our Service.

A. Information You Provide to Us

• Account Information: When you register for a Stoniq account, we collect personal information such as your name, company name, email address, phone number, and password.
• Business & Inventory Data: As you use the Service, you will upload and manage data related to your business operations. This may include, but is not limited to, inventory details (slab names, photos, dimensions, pricing, location), supplier information, and other related business data.
• Customer Data: Our Service allows you to manage your own customer information. This may include names, contact details (email, phone), addresses, and project details for your clients. We act as a data processor for this information, which you, the user, control.
• Transactional Data: If you use our features for creating quotes, invoices, or sales orders, we will collect information related to these transactions.
• Payment Information: If you subscribe to a paid plan, we will require payment information. This is securely collected and processed by our third-party payment processors (e.g., Stripe, PayPal). We do not store your full credit card number on our servers.
• Communications: If you contact us directly for support or other inquiries, we may receive additional information about you, such as the contents of your message, attachments, and any other information you choose to provide.

B. Information We Collect Automatically

• Log and Usage Data: When you access our Website or App, our servers automatically record information, including your IP address, browser type and settings, operating system, device information, the date and time of your request, and your interaction with our Service (e.g., pages visited, features used).
• Device Information: We may collect information about the device you are using to access our Service, including the hardware model, operating system, unique device identifiers, and mobile network information.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. This helps us to maintain your session, understand usage patterns, and improve our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Maintain Our Service: To create your account, enable you to manage your inventory and customer data, and operate all features of the Service.
• To Process Transactions: To process payments for subscriptions and other services.
• To Improve and Personalize the Service: To understand how our users interact with the Service, analyze usage trends, and develop new features and functionality.
• To Communicate With You: To send you service-related announcements, technical notices, updates, security alerts, and support messages. We may also contact you with marketing or promotional materials, from which you can opt-out.
• For Security and Fraud Prevention: To monitor for and prevent fraudulent or unauthorized activity and to protect the security of our Service.
• To Comply with Legal Obligations: To comply with applicable laws, legal processes, or governmental requests.

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as cloud hosting (e.g., AWS, Google Cloud), payment processing, data analytics (e.g., Google Analytics), and email delivery. These providers are contractually obligated to protect your data and only use it for the services we request.
• Business Transfers: If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights or property, prevent fraud, or protect the personal safety of our users or the public.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

Important Note on Your Customer Data: The customer data you upload to Stoniq belongs to you. We will never share or use your customer data for our own marketing or any purpose other than providing the Service to you as you direct.

5. Data Storage and Security

We use commercially reasonable administrative, technical, and physical safeguards to protect the information we collect from loss, theft, and unauthorized access, use, and modification. However, no electronic transmission or storage system is 100% secure. While we strive to use acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information for as long as your account is active or as needed to provide you with the Service. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access, update or delete the information we have on you.
• The right of rectification.
• The right to object.
• The right of restriction.
• The right to data portability.
• The right to withdraw consent.

To exercise any of these rights, please contact us at the email address provided below.

8. Children's Privacy

Our Service is not directed to individuals under the age of 13 (or 16 in certain jurisdictions), and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information.

9. Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We may also notify you via email or through a prominent notice on our Service prior to the change becoming effective.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Company Name: Stoniq
• Email: info@stoniqapp.com
• Website: http://stoniqapp.com